Privacy Policy

1. Introduction

Passionate Florida Care ("we," "us," or "the agency") provides this website to help families across Central Florida learn about our services and get in touch. This policy describes what information the website collects, how it may be used, and the choices visitors have. It applies to this website only, not to phone calls, emails, or in-person conversations with the agency.

2. Information visitors may choose to provide

The only place this website collects information is the care inquiry form on the Contact page. If a visitor chooses to use that form, they may provide their name, phone number, and — optionally — an email address, county, who the inquiry is for, the kind of support they're asking about, a preferred way to be reached, and a short message. Submitting the form is entirely optional; visitors are always free to call or email the agency directly instead.

Please do not submit private medical or emergency information through this form. If this is an emergency, call 911.

3. Information this website does not request

The care inquiry form does not ask for, and visitors should not submit, medical records, Social Security numbers, insurance numbers, Medicaid IDs, diagnoses, medication information, or emergency information. The form is intended for an initial, general inquiry only — not medical or clinical intake.

4. How inquiry information may be used

When a visitor submits the care inquiry form, the information they voluntarily provide is transmitted through the website's form-processing service so Passionate Florida Care can review the inquiry and respond. Submitted information is used only to understand what kind of support may fit and to follow up with the visitor, generally using their preferred contact method. This policy will be updated if how that information is used changes.

5. Website technology, cookies, and analytics

This website does not currently use cookies, tracking pixels, advertising technology, or analytics tools to monitor visitor behavior. Like most websites, the hosting provider may automatically log basic technical information — such as browser type or IP address — for routine security and operational purposes; this website does not add any tracking beyond what a standard web host provides.

6. Third-party services

This website uses a third-party form-processing service to receive submissions from the care inquiry form so Passionate Florida Care can review and respond to inquiries. That service is used solely to deliver form submissions to the agency — it is not a customer relationship management (CRM) system, and it is not used for marketing, SMS, or automated email sequences. If additional third-party services are added in the future, this policy will be updated to describe them.

7. Data security

We take reasonable care to protect information associated with this website, but no method of online transmission or storage can be guaranteed completely secure. Because of this, we ask visitors not to send highly sensitive information — such as medical, financial, or identification details — through the website's contact form.

8. Children's privacy

This website is intended for adults seeking or arranging home care services and is not directed at children. We do not knowingly collect information from children through this website. If you believe a child has submitted information to us, please contact us so we can address it.

9. Changes to this policy

This policy may be updated from time to time, particularly as the website's technology changes — for example, if the contact form is connected to a live backend or third-party service. The "last updated" date at the top of this page reflects the most recent revision.

10. Contact information

Questions about this policy can be directed to:

Passionate Florida Care
407-619-9733
info@passionatefloridacare.com

11. About this page

This page is a general privacy policy template prepared for the Passionate Florida Care website. It is not legal advice, and it has not been reviewed by an attorney. It should be reviewed by qualified legal counsel before this website is considered final for public launch, and updated to reflect any future changes — such as connecting the contact form to a live backend, CRM, or marketing system.